Ordering

How to order

You have 3 ways to place the order (Online Ordering, Offline PO, and Phone) and 3 ways to pay for the order (Credit Card, Check, Wire Transfer).

      Shipping

      Domestic

      • All orders within the continental United States are shipped via Mercury or Federal Express Express next day service (FOB Woburn, MA)
      • The shipping cost varies based on the location and the size of the shipment. The final cost of shipment will be included in the invoice - sent to the customer after 3-5 business days of the delivery
      • Handling/Dry-Ice (if applicable) charge for domestic packages is a cumulative of $30.00

      International

      • All foreign shipments are shipped via Federal Express International (Priority) 2 day service unless otherwise arranged by the customer
      • Shipping/Handling/Dry-Ice charge for International packages is between $150-$300 (~$100 for Canada) depending on location of shipment
      • International shipments are generally scheduled for shipment on Monday or Friday
      • All orders are shipped after a verified form payment has been provided - Credit Card

         

        Quality Assurance Guarantee

        • ImmunoDX (formerly known as ImmunoDiagnostics inc) assures products will meet high standards of quality: purity, specificity, biological activity
        • ImmunoDx reserves the right to investigate all claims against its products. There's a 30% shelving fee on returned items
        • The products described in this catalog are strictly for non-Human research
        • Immuno Diagnostics shall not be liable for any incidental, consequential, or contingent damages
        • All prices in this catalog and online are subject to change without prior notice

        Volume Discounts

        ImmunoDX (formerly known as ImmunoDiagnostics inc) works with businesses, universitites, distributors, and consumers. Discounts are available for volume purchases, please call us at + 1 (781)-938-6300 or email immunodx@immunodx.com

         

        Storage

        • All products shipped on dry ice should be stored at -75 Celsius until immediately prior to intended usage
        • After first thaw, aliquot product according to your anticipated needs and immediately re-freeze
        • Multiiple freeze-thaws are not recommended
        • HRP and Biotin labeled products should be stored at 4 Celsius and used within 90 days of receipt
        • ELISA kits should be stored according to the instructions provided with each kit. They should be used within the time period specified for each kit

         

        All of ImmunoDX (formerly known as ImmunoDiagnostics inc) catalog products are derived from gene Constructs, Hybridomas and Cell Lines developed at ImmunoDX LLC.
        We will endeavor to meet your specific product requirements: gene cloning/expression production hybridomas, and other specialty product requirements. 

         

        Address all mail-in-orders and remittances to:

        ImmunoDX, LLC

        1 Presidential Way, Suite 104

        Woburn, MA 01801 USA

         

        Contact us if you've any questions

        Email: immunodx@immunodx.com   |   Toll Free: 800-573-1700 (US and Canada)
        Phone: 781-938-6300 (Worldwide)   |   Fax: 781-938-7300 (Worldwide)